Please note that the MedCo Support team are unable to answer questions relating to policy decisions.
If you have a query relating to MedCo, please email: Enquiries@medco.org.uk
If you are experiencing issues, you may be able to resolve your issue speedily by referring to either our FAQ page or the following documents which provide useful information;
MRO Qualifying Criteria and Audit Guidance
If you cannot find an appropriate answer above, please email: Enquiries@medco.org.uk. We will endeavour to respond to questions within 48 hours
MedCo is committed to deliver a system that facilitates the sourcing of medical reports in soft tissue injury claims brought under the MoJ’s Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents.
MedCo recognises that this is a rapidly evolving market and that some aspects of behaviour may undermine the original policy intention and takes misuse of the system seriously.
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